Terms of Service
Last Updated: May 6, 2026
1. Legal Identity
RetainVault is a software service provided by:
Martin Vasko
Address: Ulica Jozefa Adamca 9983/24, 917 01 Trnava, Slovakia
IČO: 56440553
DIČ: 1129970413
Registered in: Okresný úrad Malacky, Reg. No: 120-29649
2. Acceptance of Terms
By accessing or using RetainVault, you agree to be bound by these Terms of Service. If you are using the service on behalf of an insurance agency or other legal entity, you represent that you have the authority to bind that entity to these terms.
3. Description of Service
RetainVault provides an Agency Command Center for insurance professionals, including policy tracking, renewal management, AI-driven rate analysis, and client communication tools. We reserve the right to modify or discontinue features at any time.
4. Subscription and Payments
We offer several subscription tiers (Solo, Growth, Enterprise). Subscriptions are billed in advance on a monthly or annual basis. You may cancel your subscription at any time; however, no refunds will be provided for partial months of service.
5. User Data and Intellectual Property
You retain all rights to the data you upload to RetainVault (e.g., client lists, policy information). You grant us a limited license to process this data solely for the purpose of providing the service. We own the software, AI models, and interface design.
6. Limitation of Liability
RetainVault is provided "as is." We do not guarantee that the service will be error-free or uninterrupted. In no event shall Martin Vasko be liable for any indirect, incidental, or consequential damages (including loss of business or revenue) arising from your use of the platform.
7. Governing Law
These terms are governed by the laws of the Slovak Republic. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Slovakia.